Zee Self-Evaluation

Zee Annual Check-in

Please complete the following survey. Your answers will help us identify the best ways for Gideon corporate to support you and identify areas of growth for you. A follow-up phone call will be scheduled once you complete this survey.

Name:(Required)

Center:(Required)

Do you pay for advertising online (i.e. Google Ads, Facebook Ads, Nextdoor Ads, etc.)?

Yes

Mark any and all of the paid advertising you do online.

Google Ads

Facebook Ads

Nextdoor Ads

Other

Other:

How do you feel about your results with your paid advertising?

I am unhappy with the results.	I am neutral about the results.	I am happy with the results.

Do you work on your Google My Business page?

Yes

How often do you work with your GMB?

Do you check your Google reviews?

Yes

How often do you check your Google Reviews?

Do you respond to Google reviews?

Yes, I respond to all Google reviews.

Yes, I respond to most Google reviews.

Yes, but I only respond to negative Google reviews.

No, I do not respond to Google reviews.

Does your center have a Facebook page?

Yes

Unsure

How often do you post on your Facebook page?

Once per week	Once per month	Once per quarter	Whenever I think about it

How often do you contact inactive clients?

Once per month

Once per quarter

Once per year

Whenever I think about it or a specific family

Never

What printed marketing products do you use on a regular basis?

4 pg. Brochure

2 pg. Flyer

Postcards

Curriculum List

Why Master Lower Levels Flyer

Other

Other:

Please list marketing options you are interested in using or exploring (online and printed):

When signing up new clients, do you know your close rate?

Yes

Are you happy with your close rate?

No, I am unhappy with my close rate.	I am neutral about my close rate.	Yes, I am happy with my close rate.

Are you interested in identifying your close rate?

Yes

Unsure

About how much time do you take to complete a testing, explain the test's result, and sell to a potential client? (In this question, assume you are testing one student for both subjects.)

Rank the following steps when testing and selling from the step that takes the longest to the shortest amount of time.

Testing the student
Explaining the results
Explaining the program
Answering questions

What are your goals when explaining the program to potential clients?

Address parents' concerns and goals

Explain how Gideon's curriculum is unique and a solution for the student

Explain how Gideon's service is different and has low ratios

Remind parents that homework should be done every day to get best results

Specify mastery as the goal of Gideon's services and curriculum

Provide best practices to get the most out of the service (i.e. oral reading, oral facts, etc.)

How soon do you follow-up with a family after a testing? (Assume the family came in the evening.)

Rank the following mediums from best to worst response when following-up.

Phone call
Email
Text

What other ways do you use to follow-up?

How do you use the online registration provided by Jackrabbit Class?

Provide the registration form while the student is testing

Provide the registration form when explaining the program

Provide the registration form at the end of explaining the program

Provide the registration form after the family has signed up

What tools or training would you like to improve your selling and close rate?

Do you schedule your students in appointment times?

Yes, all of my students are scheduled

Yes, but only my YL students are scheduled

Yes, but only my IL students are scheduled

No, I do not schedule any of my students

Check all of the following that you have a consistent system for:

Student seating assignment (i.e. numbers or software)

Grading (i.e. buckets/boxes for days or curriculum type)

Closing duties (i.e. a board with assignments)

Counting student make ups (i.e. JR or monthly count)

Check-in/out (i.e. specified staff member or location, not at the table)

Tracking and analyzing students' progress (i.e. regular parent conferences or manual progress graphs)

Schedule staff (i.e. with an app or software or on a board at the center)

Other

If you chose other, what are the other systems you have in place at your center?

Are there tasks or process for which you would like a system? What are they?

How often do you float / problem solve during class?

What are you usually doing if you are not floating or problem solving?

Testing new students

Parent conferences

Working a table

Training / Working with staff

Completing other tasks (i.e. payroll, marketing, etc.)

Other

If you chose other, what are you doing?

Rank the following in order of what you think is the most important to the least important tasks as a center owner.

Test new students
Train staff
Build relationships with current clients
Market my center in-person
Work with students

When staffing your center choose any and all of the following you feel applies to your center six months out of the year.

I do not receive enough applications.

I do not get quality applicants.

I have high staff turnover.

I spend too much time looking for staff.

I am losing staff to other jobs or competitors.

What features of JackRabbit Class do you use on a weekly basis?

Billing and invoices

Scheduling students

Scheduling staff

Track student attendance

Registering families

Clock staff in/out of shifts

Track center data

What curriculum pain points are experienced at your center?

Rank the following curriculum projects by what you are most excited to least excited about.

MWP 3 A-J
Revamped WW series
MWP supplemental series (i.e. specific VMD, time, money booklets)
Higher math levels

How happy are you with your center's profitability?

How happy are you with your center's growth over the past year?

Zee Annual Check-in

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